The office of Joe Robach announced this week that the New York State Department of Motor Vehicles website is the second-best DMV website in the country, according to rankings by DMV.com, a portal for driver and motor vehicle information. The State DMV site gained the ranking due to its design, ease of use, and scope of available services online.
New York’s DMV website (www.DMV.ny.gov) underwent a complete redesign in February 2014, giving customers the ability to order replacement driver licenses, renew registrations on mobile devices, make online reservations for DMV visits, and easily conduct 35 types of transactions online.
According to Joe Robach office, the state launched the redesigned DMV website last year. The goal was to make it as user friendly as possible – and this ranking is proof that completing a DMV transaction is faster and easier than ever. This revamped website has set a new standard of customer service with the DMV, and is another example of how New York State is making government work more efficiently and effectively for the people for New York.
According to DMV.com, the New York State DMV website scored high in a number of areas.
An increasing number of New Yorkers are turning to the State DMV website to conduct transactions. In 2014, the top online transaction was registration renewals with more than 1.9 million completed. Customers also completed more than 5.5 million transactions on the website last year, up from 5 million in 2013 and 3.4 million in 2010.
One of the newest features of the State’s DMV website gives customers the ability to create a free MyDMV account allowing them access to a variety of information. MyDMV account users can update their address, check whether they have any driving restrictions or points against their license, and gather information about suspensions or revocations – along with steps to clear them. Additionally, users can sign up for mobile alerts to be reminded when registration and vehicle inspection deadlines approach. “These are all great features of the website that will continue to make our DMV one of the best.” said Joe Robach in a press release issued by this office.
Washington State’s Department of Licensing narrowly captured the top spot in the 2015 State DMV Website Rankings over New York.